For a Beautiful, Luxury Bathroom,
think Victorian Bathrooms, then think much, much more

Customer Service

Find your way to our West Yorkshire bathroom showroomThink about the best service you have ever had. That’s the benchmark at VB!

From the moment you make first contact through to the delivery, our aim is to provide a service that is friendly and efficient – so that we become the service you remember.

Our staff
One of our biggest strengths is our team. Sales staff are experienced and able to advise on all products and delivery is through our own, dedicated transport team to ensure quality.
More about our sales teams.

Payment and Ordering

  • Payment can be made through our secure website, fax, email, telephone or personally using all major credit cards.
  • All standard product lines are kept in stock and will be delivered in the UK within 14 days.
  • Special lines and International delivery will take longer, we will confirm this at time of order.

We operate our own warehouse and most UK deliveries are carried out by our own staff - we work hard to ensure your order arrives with you in perfect condition.
Read more about our warehouse and distribution.

Contact us
We are happy to answer your questions on specific products and offer advice on bathroom design.
For more information you can call, email, fax or pop in and see us during showroom hours.

More Customer Service Information

If you would like to see some of our products for real, why not visit our West Yorkshire showroom?
Worried that you will have a long wait? Worry not, many products are carried in stock at our warehouse.
In addition to our online catalogue, we also offer a Victorian Bathrooms catalogue you can either download or have delivered in the post.
Our key contact details are at the bottom of every screen. Further information is on our Contact Us page.